FAQS: Everything you need to know about hiring a Hamptons Tent.

We’ve answered some of the most common things clients ask us below about hiring a Hamptons marquee — from setup timing to weather worries. If there’s something else you’re unsure about, we’re just a message away.​

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Booking and Availability

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How far in advance should I book my Hamptons marquee?
We'd love to chat as soon as you have a date in mind — especially for spring and autumn celebrations when we tend to book up quickly. If you're still deciding between a few dates, we're happy to let you know what's available to help with your planning. And if your wedding or event is just around the corner, feel free to reach out about last-minute availability — if we can make it happen, we will!

 

Do you offer extended hire?
Yes! Whether you're planning a weekend wedding or a multi-day celebration on the Gold Coast, Scenic Rim or beyond, we’re happy to tailor your quote to suit.

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Locations and Setup

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What areas do you service?
We offer luxury sailcloth marquee hire across the Scenic Rim, Gold Coast and surrounds. Planning something further afield? We love an adventure — just get in touch for a travel quote.

 

Do you handle setup and takedown?
Absolutely! Our friendly and experienced crew takes care of the full setup and pack-down of your marquee, so you don’t have to lift a finger.

 

How long does setup take?
We usually allow a full day for set-up and the same for pack-down, however we can also accommodate quicker same day set-ups if required. We’ll confirm all the details with you ahead of time so everything runs smoothly.

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How long is the hire period?

We generally install your Hamptons Tent 1–2 days before your event, with pack-down typically scheduled for the following weekday. For example, for a Saturday wedding, setup often happens on Thursday, with pack-down on Monday.
Please note: Final timings are confirmed closer to the date based on our delivery schedule.

 

Can you do a site inspection?
Yes, but we can usually assess the site from photos — it’s the quickest and easiest way to get started! If we haven’t worked at your venue before, just send through a few snaps and we’ll let you know if a visit is needed.

 

Hamptons Tent Details

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How much space do you need?

We’ll need enough room for the tent itself, plus 2 metres around the edges for guy ropes and anchoring. That said, if space is a little tight, don’t stress — our Operations Manager is a pro at making things work. Send through some photos or measurements, and we’ll let you know what’s possible.

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Can you set up on a slope?
Our sailcloth tents need fairly level ground to be safe and secure, as they rely on even tension and deep anchoring (our pegs are 1m long). Small slopes are usually fine, but steeper ones might be tricky. Please send us some site photos and we’ll let you know if it’s suitable — or if a visit is needed.

 

What if the site isn’t flat?
Gentle undulations are okay, but if the ground is noticeably uneven, we may need to take a closer look. Photos will help us advise you quickly.

 

How do you get your Hamptons Tents onto site?
We deliver the tents using a 4WD ute and a long trailer. We'll need vehicle access right to the installation site — our beautiful tents come with some serious weight behind them!

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What do you use to anchor the tent?

We use heavy-duty steel pegs (up to 1 metre deep!) and high-strength guy ropes — the classic peg-and-pole method. It's incredibly secure and looks beautiful, but there's one important requirement: we need soft ground like grass or earth to drive our pegs into. Concrete, asphalt, rock and hard surfaces are a no-go. Also, please check for any underground services like power, water, gas or data before we arrive.
 

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Weather and Power

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Are your Hamptons Tents rainproof?
Yes, our tents are rainproof. They also have special WeatherShield side walls that seal to the roofline, so no sneaky drips or gusts can creep in. We’ll install the walls rolled up, and they can be lowered as needed to suit the weather on the day.

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What about wind?
Our Hamptons Tents are built to withstand strong winds and are anchored securely using 1m long heavy-duty steel pegs. 

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Do you need power?

Yes — we’ll need access to one (or at most two) standard power points. This allows us to run our tools during installation and power the lighting during your event.​

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Lighting and Styling

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What’s included when I hire a tent?

When you hire a Hamptons marquee, you’ll receive:

• Your stunning tent.

• Clear WeatherShield side walls — installed rolled up and ready to be lowered if needed.

• A beautiful fairy lighting package for inside your tent — warm white commercial fairy lights strung from the main centre poles out to the perimeter poles.

• A festoon lighting package for outside your tent — runs of warm white festoons installed on tall poles.

✨ Pure magic, day or night ✨

Need woven flooring or dance floor? We’ve got those too — please just let us know.

 

Will I need to organise additional lighting?

Not at all! Our fairy lights create a beautiful warm glow inside the tent that's perfect for ambience, plus we include festoon lighting on tall poles outside to illuminate the surrounding area. However, if you'd like to add your own decorative lighting — for example, pendant lights or chandeliers — please just give us a heads up during planning. We can install the extra rigging needed before the tent goes up.

 

Do you provide furniture or décor?
We focus on what we do best — beautiful tents. But we’ve worked with some amazing hire companies and stylists, and we’re more than happy to connect you with them for furniture, tableware, and all the pretty extras.​

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Ready to get started?​​​​ 

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Step 1: Explore our brochure
Simply pop your details into our contact form here and we’ll send our brochure to your inbox within the hour. It’s packed with everything you need to start planning — tent sizes, starting prices, inclusions, optional add-ons, sample floor plans, and answers to our most common questions.

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Step 2: Share your Event Details

When you’re ready, simply complete our online Wedding & Event Details Questionnaire — you’ll find the link in your brochure email. Share your date, location, and guest numbers, and we’ll confirm availability before preparing a custom quote tailored to your event.

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Step 3: Review your custom proposal
Once we’ve received your Wedding & Event Details Questionnaire, we’ll prepare a personalised quote for you to review. You can check everything, provide feedback, and make sure it feels just right before confirming your booking.

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Still have questions?
We'd love to help! Drop us an email at hello@hamptonstentco.com.au and we’ll get back to you as soon as possible.